Booking Service Online: The Service of Booking on-line are aimed at the book of Accommodation at Gran Hotel Reymar. The use of these services, will involve the full acceptance and without reservations, and the validity of each and every one of the general conditions contained in the last updated version of these terms and conditions.
As a Client, You claims to be more of age and dispose of the legal capacity enough to be bound by the present General Conditions of Recruitment to contract with the Hotel InterneTel.
Recruitment procedure: To use the service the user receives a confirmation e-mail in which include its number of locator of the book. This mail serves as proof of his book and as confirmation of the acceptance of the conditions here specified.
The occupation of the rooms is understood from 14:00 on the day of entry and until the 11:00 of the day of departure. The extension of the service hired by more time than agreed will always be if the Hotel gives the conformity for this. The services not specified in the book of cots, additional beds and pensions, as well as options of double bed, are always subject to confirmation of the Hotel availability. For consultation of price and availability tick in paragraph "Remarks" of this same reservation process and/or contact with the DepTel. of Reservations calling Tel. (+34) 972 34 03 12 or through mail info@ghreymar.com..
The price of the book does not include: any service not specified, in addition to extras such as telephone calls, laundry services, parking, etc. Nor does it include the requests that the client may enter in the field "Comments," as they, in case of the Hotel could meet them, could pose an extra charge to pay directly at the Hotel.
Room reservation cancellations and modifications:
Cancellations or modifications must be made by providing the booking reference number assigned to the original reservation; they will not take effect until confirmed in writing by the Hotel via email at reserves@ghreymar.com. Changes to room type or board basis may be made up to 3 days prior to the scheduled check-in date, except during the period from June 19 to September 11, when the deadline is 7 days prior. Cancellations made within 3 days of arrival (or within 7 days for the period from June 19 to September 11) incur a penalty of 100% of the reservation cost; a 100% penalty also applies in the event of a no-show
Payment and guarantee the reservation:
Once the cancellation period has expired, the hotel will charge the total reservation amount to the card provided by the guest. If the charge cannot be processed, the hotel will attempt to contact the guest to obtain a valid card. If a valid card is not obtained, the hotel will cancel the reservation.
Communications:
Gran Hotel Reymar wishes to inform our guests that all official communications from the establishment are conducted exclusively through our standard, official contact channels. For security reasons, please do not provide personal or banking details, card numbers, security codes, or reservation numbers in response to messages, emails, calls, or any other communication received via unofficial channels or from third parties impersonating the hotel. The security and protection of our guests' data is a priority for Gran Hotel Reymar. If you have any doubts regarding the legitimacy of a communication, please consult our team directly.
Data protection:
"Their personal data are included in a file called "CUSTOMER AND/OR SUPPLIERS," whose responsibility is INDUSTRIAL REYMAR, S.A., (Gran Hotel Reymar) Avinguda Mar Menuda, S/N 17320 Tossa De Mar - Girona -(Spain) Such a file has been notified to the Agency Data Protection at the time of creation. The data contained in the file will be used for the purpose of reserve management and services provided by the Reservation. You can exercise the rights of access, rectification, cancellation and opposition, in the terms laid down in the Organic Law 15/1999, December 13, for the protection of personal data, by written communication to the above mentioned address."
Authorization treatment personal data:
The data that will be reflected in the present form are subject to the provisions of the Organic Law 15/1999 on December 13, for the protection of personal data, and will be incorporated to automated files ownership of INDUSTRIAL REYMAR, S.A., (Gran Hotel Reymar & Spa) will be subject to the provisions of Law. Under this Act, the signatory to the present form authorizes the treatment, automated or not, of their personal data to the effects of that INDUSTRIAL REYMAR, S.A., (Gran Hotel Reymar) can be used directly for the purposes of this project, as well as sending and/or supply by any means to companies and agencies related to this project, and in particular to the same can be communicated, any company that is required for the implementation of this project "MARKETING HOTEL." For the exercise of the rights of access, correction, opposition or cancellation must be directed to INDUSTRIAL REYMAR, S.A., (Gran Hotel Reymar) Avinguda Mar Menuda, S/N 17320 Tossa De Mar - Girona -(Spain).
Use of the hotel services:
The Customer is responsible for any malfunction, broken and other damage that might occur in the facilities of the Hotel Internet and that they were caused by him or any of his companions.
Implementation of the contract:
Case of disagreement or discrepancy in the interpretation or fulfilling this contract, the signatory parties shall be subject to the Courts of Justice in Girona. For the rest, shall be competent courts of the place of residence of the customer.